Terms of service

Terms of Service — Mood Ritual

OVERVIEW

This website is operated by mood ritual. Throughout the site, the terms “we”, “us” and “our” refer to mood ritual. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including those additional terms and policies referenced herein, including our Privacy Policy.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

SECTION 1 — ACCESS AND ACCOUNT

By using our Services, you confirm that:

  • You are at least 18 years old (or the age of majority in your jurisdiction)

  • All information you provide is accurate, current, and complete

You are responsible for maintaining the confidentiality of your account and for all activities under your account.

SECTION 2 — OUR PRODUCTS

We make every effort to display our products as accurately as possible. However:

  • Colours and appearance may vary depending on your device

  • Product images are for illustrative purposes only

Our supplements are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified professional if you have medical concerns.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities per order or customer

SECTION 3 — ORDERS

When placing an order, you are making an offer to purchase.

We reserve the right to:

  • Accept or reject any order

  • Cancel or limit quantities

Orders are only accepted once payment is processed and confirmation is sent.

Your purchases are subject to our Refund Policy.

You confirm that purchases are for personal use only, not for resale.

SECTION 4 — PRICES AND BILLING

All prices:

  • Are shown in GBP unless otherwise stated

  • May change at any time without notice

Prices do not include:

  • Shipping

  • Taxes (if applicable)

  • Import duties

You agree to provide accurate billing and payment details.

SECTION 5 — SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Couriers

  • Customs

  • External factors beyond our control

Risk of loss transfers to you once the order is handed to the carrier.

SECTION 6 — INTELLECTUAL PROPERTY

All content on this website (including branding, text, images, and design) is owned by mood ritual or licensed to us.

You may not:

  • Copy

  • Reproduce

  • Distribute

  • Use for commercial purposes

without prior written permission.

SECTION 7 — THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools or links.

We:

  • Do not control these services

  • Are not responsible for their content or performance

Use them at your own risk.

SECTION 8 — RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify.

All purchases are made directly with mood ritual, not Shopify.

Shopify is not responsible for:

  • Transactions

  • Product issues

  • Any losses related to your purchase

SECTION 9 — PRIVACY

Your personal data is handled in accordance with our Privacy Policy.

By using our Services, you consent to:

  • Data processing necessary to complete your order

  • Data handling by Shopify and service providers

SECTION 10 — FEEDBACK

If you submit reviews, feedback, or suggestions:

  • You grant us the right to use them for marketing and business purposes

  • You confirm the content is accurate and lawful

SECTION 11 — ERRORS AND INACCURACIES

We reserve the right to:

  • Correct errors

  • Update information

  • Cancel orders if necessary

SECTION 12 — PROHIBITED USE

You may not use our Services:

  • For unlawful purposes

  • To harm, abuse, or mislead others

  • To interfere with website functionality

We may suspend or terminate access if these Terms are violated.

SECTION 13 — DISCLAIMER

Our Services and products are provided “as is” and “as available”.

We do not guarantee:

  • Continuous availability

  • Error-free operation

Nothing on this website constitutes medical advice.

SECTION 14 — LIMITATION OF LIABILITY

To the extent permitted by law, mood ritual is not liable for:

  • Indirect or consequential damages

  • Loss of profits, data, or revenue

Nothing in these Terms excludes liability where it is unlawful to do so, including liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

SECTION 15 — TERMINATION

We may suspend or terminate your access at any time if you breach these Terms.

SECTION 16 — GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales.

SECTION 17 — CHANGES TO TERMS

We may update these Terms at any time.

Continued use of the website constitutes acceptance of those changes.

SECTION 18 — CONTACT

For questions about these Terms:

📧 moodritual@outlook.com
📍 Hanover Road, London
📷 Instagram: @moodritualshop